The Urology Place Privacy Policy
Privacy Policy
Effective Date: This Privacy Policy has been in place for our website and services and is periodically updated to reflect changes in our practices and applicable regulations.
Last Updated: 23 March 2026
The Urology Place (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website, communications, and services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Appointment or inquiry details
- Any other information submitted through forms or communications
We may also collect limited technical data, such as IP address, browser type, and website usage, to improve our services.
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Respond to inquiries
- Send important updates regarding your care
- Provide administrative and billing communications
- Improve our website and patient experience
Text Messaging (SMS) Communications
The Urology Place may offer text messaging for your convenience. By providing your phone number and opting in, you agree to receive text messages related to:
- Appointment reminders
- Scheduling and follow-ups
- Clinical instructions
- Billing notifications
- Office updates
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by contacting us directly via phone call or email, or by replying STOP to any message. For assistance, reply HELP or contact our office.
Standard message and data rates may apply. The Urology Place does not share mobile data with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
We do not sell your personal information. We may share information only as necessary to:
- Provide services you request
- Comply with legal or regulatory requirements
- Work with trusted service providers under confidentiality agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You may contact us to:
- Update or correct your information
- Ask questions about how your data is used
- Request communication preferences
Contact Information
If you have any questions about this Privacy Policy, please contact:
The Urology Place
9618 Huebner Rd, Suite 120
San Antonio, TX 78240
Phone: 210-617-3670
Email: messages@theupi.com