Patient Portal FAQ
Learn how Patient Passport works, what you can view in the portal, how invitations work, how to reset your password, and how to update your login information.
Read FAQsPatient Portal
Patient Portal:
If you are an existing patient, you can view your labs and reports. You need to have created an account with our electronic medical record, ElationEMR. The portal requires an email and a mobile phone number capable of receiving text messages.
Patient Passport is invitation-based and gives you secure access to visit summaries, lab results, messages, medications, and other important health information between visits.
Secure Patient Passport Access
Sign in to review messages, lab results, visit summaries, and other health information in your portal account.
Open Patient PortalNeed Help Accessing the Patient Portal?
If you have questions about logging in, viewing your records, or using the portal, these Elation resources can help. They cover common questions, portal access, password resets, and where to go if you still need support.
Elation Support
If you are unable to access your account and need additional help, use Elation's support resources for portal-related assistance.
Contact SupportTroubleshooting Login Issues
Review step-by-step guidance for login trouble, including password reset help, account access issues, and who to contact when you cannot get back in.
Troubleshoot LoginTip: if you never received your portal invitation, are unsure which email is attached to your account, or need your account information updated, contacting our office is often the fastest next step.